Payment FAQs
π Payment FAQsΒ
π³ Accepted Payment Methods
We accept secure payments through:
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Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
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PayPal
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Apple Pay / Google Pay (when available)
All transactions are processed via PCI-DSS certified gateways to ensure your information remains safe and encrypted.
π¦ Order Processing
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Once your payment is confirmed, your order will be processed within 1β2 business days.
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You will receive a confirmation email with your order details and tracking information once your package is shipped.
π Shipping & Delivery
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Standard delivery times range between 7β14 business days, depending on your location.
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We partner with trusted carriers to ensure safe and reliable delivery.
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Shipping costs (if any) will be displayed during checkout before you confirm your order.
π Refunds & Returns
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We offer a 30-day return policy on most items.
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To initiate a return, please contact us at support@zienove.com with your order number.
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Refunds are processed back to your original payment method (credit card, PayPal, etc.).
π‘οΈ Payment Security
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Your payment information is never stored on our servers.
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All payments are handled through encrypted SSL connections and compliant payment providers (2Checkout/Verifone).
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This ensures maximum protection against fraud or unauthorized access.
β Still Have Questions?
If you have any concerns regarding your payment, please contact our support team at:
π© support@zienove.com
Weβre here to help you 7 days a week.