Payment FAQs

πŸ“ Payment FAQsΒ 

πŸ’³ Accepted Payment Methods

We accept secure payments through:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Apple Pay / Google Pay (when available)

All transactions are processed via PCI-DSS certified gateways to ensure your information remains safe and encrypted.


πŸ“¦ Order Processing

  • Once your payment is confirmed, your order will be processed within 1–2 business days.

  • You will receive a confirmation email with your order details and tracking information once your package is shipped.


🚚 Shipping & Delivery

  • Standard delivery times range between 7–14 business days, depending on your location.

  • We partner with trusted carriers to ensure safe and reliable delivery.

  • Shipping costs (if any) will be displayed during checkout before you confirm your order.


πŸ”„ Refunds & Returns

  • We offer a 30-day return policy on most items.

  • To initiate a return, please contact us at support@zienove.com with your order number.

  • Refunds are processed back to your original payment method (credit card, PayPal, etc.).


πŸ›‘οΈ Payment Security

  • Your payment information is never stored on our servers.

  • All payments are handled through encrypted SSL connections and compliant payment providers (2Checkout/Verifone).

  • This ensures maximum protection against fraud or unauthorized access.


❓ Still Have Questions?

If you have any concerns regarding your payment, please contact our support team at:
πŸ“© support@zienove.com

We’re here to help you 7 days a week.